Feedback from previous guests about their experience.
74%
enjoyed the hotel and would happily stay again
7.4/10
Very good
Rooms
7.2
Location
5.4
Service
5.8
Dining
5.0
Guest reviews
7.4/10
based on 5 reviews
3.5/5
based on 208 reviews
7.6
7.6/10 based on 139 reviews
#655 of 1,396 hotels in Bangkok based on Tripadvisor
Georgia
United Kingdom,
February
2025
7.0/10
I had a rather mixed experience at Gold Orchid Bangkok Hotel during my one-night stay. While the room was spacious and clean, my stay was marred by significant issues with hot water and a rather disappointing breakfast selection. The location, while convenient for a quick stay, leaves much to be desired in terms of nearby dining options.
Rooms
7.0
The room was well appointed and tidy, though not a suite; I appreciated the spaciousness and furniture quality.
Service
5.0
I found the service lacking, especially during my check-in and when I reported issues; it took too long to address my hot water problem.
Location
5.0
The hotel's location is convenient for the airport but isolated from restaurants and attractions; I had to rely on taxis for any dining options.
Dining
5.0
Breakfast was disappointing with limited options; there were no cereals or fresh fruit available, which was unexpected for a place in Bangkok.
Facilities
5.0
While the gym and pool facilities looked decent, my experience was negatively impacted by the hot water issue which was quite frustrating.
Harper
United Kingdom,
January
2025
6.6/10
My stay at the Gold Orchid Bangkok Hotel was a mixed bag. While I appreciated the spacious suite and the cleanliness of the facilities, the service left much to be desired. The breakfast options were limited, and I was quite disappointed by the lack of attention to our minor requests, which were ignored.
Rooms
7.0
The suite I stayed in was remarkably spacious with a comfortable bed and a separate shower stall, which I loved. However, I found the electric sockets insufficient for my needs as I struggled to charge my devices.
Service
5.0
The service was quite lacking in attentiveness. I faced delays during check-in and in addressing some requests, which made my stay less enjoyable than it could have been.
Location
6.0
The hotel's location is convenient for business travelers, being nestled between two international airports. However, it is not close to major tourist attractions, which was a downside for me.
Dining
5.0
Breakfast left much to be desired with limited options. Despite what I had hoped for, there were no fresh fruits or pastries available, which was quite disappointing.
Facilities
6.0
While the swimming pool and other facilities like the gym were clean, the overall experience was overshadowed by the poor breakfast service and inadequate room amenities.
Jade
United Kingdom,
January
2025
5.6/10
Overall, my stay at Gold Orchid Bangkok Hotel was satisfactory, with clean and comfortable rooms at an affordable rate. However, the location was a bit off the beaten path, which limited my dining options and nearby entertainment.
Rooms
7.0
The Superior Double Room I stayed in was spacious and well-furnished, providing a cozy atmosphere. However, I did notice that although the air conditioning was functioning, only half of it seemed to work effectively.
Service
6.0
The service was somewhat inconsistent; while the staff were polite and accommodating, I did experience delays during check-in and a lack of promptness in addressing issues in my room.
Location
5.0
The hotel's location on the outskirts of Bangkok was convenient for a quick trip to Don Mueng airport, but I found it far from any major attractions or shopping areas, limiting my dining and entertainment options.
Dining
5.0
Breakfast offered a decent variety, but unfortunately, the hot items like bacon and eggs were consistently cold, which was disappointing. The dining experience could certainly be improved.
Facilities
7.0
The fitness center was small yet sufficient for basic workouts, and I enjoyed the swimming pool. However, some gym equipment could use maintenance to enhance the overall experience.
Benjamin
United Kingdom,
December
2024
5.6/10
My stay at Gold Orchid Bangkok Hotel was mostly pleasant, thanks to the spacious rooms and friendly staff. However, I encountered significant issues with hot water availability, and the breakfast selection was disappointing. Overall, it provided good value for the price but could greatly benefit from attention to these details.
Rooms
7.0
The room was spacious and clean, featuring a comfortable bed and a luxurious bathroom with both a tub and a separate shower area. It was well-appointed, making it a pleasant place to unwind after a busy day.
Service
6.0
The staff was exceptionally friendly and accommodating, always ready to assist with my requests. However, the check-in process was a bit slow, and I had to follow up multiple times for some issues.
Location
5.0
The hotel is conveniently located near the Chatuchak weekend market, which is a great perk. However, being on the outskirts of the city made travel to central attractions a bit challenging during peak hours.
Dining
5.0
The breakfast left much to be desired, lacking in variety, especially for someone who prefers vegetarian options. I was hoping for more fresh fruits and cereals, which were sadly absent.
Facilities
6.0
The pool and gym looked decent, but I didn't spend much time using them. I did appreciate the hotel offered helpful services such as room service and dry cleaning.
Christian
United Kingdom,
November
2024
5.0/10
My stay at Gold Orchid Bangkok was largely enjoyable. The hotel had friendly and welcoming staff, and I appreciated the 24-hour bell service. However, the breakfast selection could use improvement, and there were some service hiccups during my dining experience.
Rooms
8.0
I found my room clean and well-maintained, with plenty of hot water and complimentary beverages. The towels, however, were old and in need of replacement.
Service
7.0
The staff were generally helpful and friendly, although communication could sometimes be a challenge. They did assist me with luggage and getting taxis, which was appreciated.
Location
6.0
The hotel's location was convenient for accessing the north of Bangkok and Ayutthaya without traffic jams, but it's a bit far from major attractions and train stations.
Dining
5.0
Breakfast was lovely, offering a variety of options, but the dinner I had in the hotel's restaurant was disappointing due to slow service and an unexpectedly spicy meal.
Facilities
7.0
The hotel had good facilities like a swimming pool and fitness center. However, I noticed that some gym equipment needed maintenance.
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